At Dummy, we are committed to providing high-quality education and resources to our users. We aim to maintain transparency and fairness in our refund and cancellation policy. This policy outlines the terms and conditions governing refunds and cancellations for courses offered on our website.
Personal Data We May Collect Refund and Cancellation Timeline
Once a user enrolls in a course on Dummy and makes the required payment, the following refund and cancellation policy applies:
24-Hour Window
- Users have a 24-hour window, starting from the date of enrollment, during which they can request a refund or cancellation without any questions asked.
- No refund is provided to users who have used any coupon code or referral code while purchasing any plan on the website.
- Within this 24-hour period, users may request a refund or cancellation by contacting our customer support team at support@dummy.com.
- If the user requests a refund within this timeframe, they will receive a full refund of the course fees.
After 24 Hours
- Users have a 24-hour window, starting from the date of enrollment, during which they can request a refund or cancellation without any questions asked.
- No refund is provided to users who have used any coupon code or referral code while purchasing any plan on the website.
- Within this 24-hour period, users may request a refund or cancellation by contacting our customer support team at support@dummy.com.
- If the user requests a refund within this timeframe, they will receive a full refund of the course fees.
Contacting Customer Support
- Full name
- Email address associated with the account
- Course title
- Reason for the refund or cancellation request
Conclusion
At Dummy, we strive to provide the best learning experience to our users. We believe our refund and cancellation policy maintains a fair balance between user flexibility and our commitment to delivering high-quality educational content. Please ensure that you read and understand this policy before enrolling in any course on our platform.
By enrolling in a Dummy course, you acknowledge and agree to abide by the terms and conditions outlined in this refund and cancellation policy.
For any questions or clarifications regarding this policy, please contact our customer support team at support@dummy.com.